Smart Competence Management Using Business Analytics with Fuzzy Predicates

Organizations consider human capital as one of their most important assets. Experts in the field have focused on the research and development of human talent management skills. At present, companies are giving high importance to the management of this intangible resource. Management by competencies and skills is basic in the selection and development of the most valuable asset the organization has: its human capital. A conceptual framework of the intelligent management of human capital and some more advanced knowledge discovery techniques are presented in this paper. A methodology for smart detection of core competencies based on fuzzy logic predicates and business analytics is proposed. The proposed methodology allows: (1) the evaluation of the importance of competencies, (2) the identification of competencies achievement level of each employee, (3) the identification of competencies with difficulties, (4) the identification of competencies that have influence on others, and (5) a hierarchization of the competencies to select the most appropriated for the employee recruitment plan. Furthermore, an analysis is proposed using knowledge discovery, which allows one to identify which competences have influence on a specific one. All of the above is useful to build an ideal profile for a position. A case study was carried out in order to show the implementation and interpretation of our proposal.